Display your medals with creativity and style with our IBX Custom Metal LLC, custom design, precision laser cut, powder coated, 16 g black iron, medal holder. This medal holder measures 12.5 inches x 15 inches at the widest points. Holds standard size bib holders (BIB HOLDERS NOT INCLUDED fits 9.75 X 7.75 inch bib holders with holes, holes 7 inches apart). Over 24 inches of medal display area available in the 4 hangers that each have 6.25 inches, Some assembly required to anchor bib holder. Includes hardware (2 mounting screws, 2 hooks).
Medal Holder
Made in the USA from American 16 gauge black iron. Powder coated.
Measures approximately 12.5 inches high x 15 inches wide at widest point.
Thank you for shopping at IBX Custom Metal LLC
We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.
Eligibility for Refunds and Exchanges
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Your item must be unused and in the same condition that you received it.
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The item must be in the original packaging.
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To complete your return, we require a receipt or proof of purchase.
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Only regular priced items may be refunded, sale items cannot be refunded.
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If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@ibxcustommetal.com and send your item to: 22327 NC Highway 55, Oriental, NC 28571
Partial refunds are granted (if applicable)
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Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
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Any item that is returned more than 30 days after delivery.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
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If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
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If you have done all of this and you still have not received your refund yet, please contact us at contact@ibxcustommetal.com.
Shipping
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You will be responsible for paying for your own shipping costs for returning your item.
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Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
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Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
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Please see, we cannot guarantee that we will receive your returned item.
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Shipping Policy
Our Shipping Policy was last updated on 10/20/23
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Disclaimer:
● "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to
IBX Custom Metal LLC
● "Goods" refers to the items offered for sale on the Service.
● "Orders" means a request by You to purchase Goods from Us.
● "Service" refers to the Website.
● "Website" refers to IBX Custom Metal, LLC, accessible from IBX Custom Metal | custom metal cutting | North Carolina, USA
● "You" means the individual accessing the Service, or the company, or other legal entity on behalf of
which such individual is accessing or using the Service, as applicable.
Thank you for visiting and shopping at IBX Custom Metal | custom metal cutting | North Carolina, USA.
The following terms and conditions constitute our Shipping Policy.
Domestic Shipping Policy Shipment processing times
All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or
holidays. If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.
Shipping rates & delivery estimates
Retail items item have a handling/packaging/stocking fee to be displayed at check out.
Shipping charges for Your Orders will be calculated and displayed at checkout.
Overnight delivery is not available. Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
IBX Custom Metal | custom metal cutting | North Carolina, USA ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation Email once Your Order has shipped, your tracking
number(s) will be provided if the shipping carrier has utilized one. The tracking number will be active within 24 hours. Items such as flat iron ornmants are shipped using USPS, with no tracking number.
Customs, Duties and Taxes
IBX Custom Metal, LLC is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)
Damages
IBX Custom Metal LLC is not liable for any products damaged or lost during shipping. If You received Your
Order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have any questions about this Shipping Policy, You can contact Us:
● By visit “Contact Us” on our website: IBX Custom Metal | custom metal cutting | North Carolina, USA
● By sending us an email: contact@ibxcustommetal.com